Contact our plumbing team

Call us for immediate support or send your details and we'll call back quickly.

Address: 1 High Street, Banbury, Oxfordshire, OX16 5AA

Hours: 24/7 emergency response

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Areas we cover across the Banbury region

Our plumbing and drainage engineers cover Banbury and the wider North Oxfordshire region, extending into bordering parts of Warwickshire and Northamptonshire. From Banbury town centre through to Bicester, Brackley, Chipping Norton, Daventry, Woodstock, Shipston-on-Stour, Southam, Deddington, and Kidlington, we have engineers positioned to reach you quickly. Whether you live in a Cotswold stone cottage, a Victorian terrace, or a modern family home, we service both residential and commercial properties of all sizes, handling everything from a single blocked sink to full bathroom installations, boiler servicing, and complex drainage networks.

Business hours and availability

Our standard appointment slots run Monday to Saturday, 8am to 6pm. For planned work such as CCTV surveys, boiler servicing, bathroom fitting, maintenance jetting, and non-urgent repairs, we offer flexible booking including early morning and weekend slots. For urgent plumbing and drainage issues — flooding, burst pipes, sewage backup, or any situation posing a health risk — our emergency response team operates 24 hours a day, 7 days a week, 365 days a year, including bank holidays. Emergency calls are answered immediately by our dispatch team, not a call centre.

Plumbing emergency?

If you are dealing with flooding, a burst pipe, sewage backing up into your property, or any plumbing or drainage failure that presents an immediate risk to health or property, call us straight away. Our emergency engineers carry pumping equipment, jetting gear, pipe repair materials, and essential plumbing spares, and are available around the clock across the Banbury area. Do not wait for the problem to worsen — the sooner we arrive, the less damage your property will sustain.

Call 0123 456 7890 now

What to tell us when you call

Having these details ready helps us dispatch the right engineer with the right equipment, giving you the fastest possible resolution:

✓ The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, sewage backup, leaking pipe, boiler fault, or other plumbing issue
✓ Which fixtures are affected — toilet, sink, bath, shower, external drain, manhole, boiler, or radiators
✓ Your property type — house, flat, bungalow, cottage, or commercial premises
✓ Whether the issue is inside the property, outside, or both
✓ How long the problem has been occurring and whether it is getting worse
✓ Your postcode, so we can provide an accurate response time estimate

Frequently asked questions

How quickly will you respond after I get in touch?

For online form submissions, we aim to call you back within 30 minutes during business hours. For phone enquiries, you speak to our team immediately. Emergency callouts are dispatched straight away, with engineers typically arriving within 60 to 90 minutes across Banbury and the surrounding North Oxfordshire area.

Do you charge for callouts or quotes?

No. We never charge a call-out fee. Our engineer will assess the situation on site and provide a clear, fixed-price quote before any work begins. You only pay if you choose to go ahead with the work.

What areas do you cover?

We cover Banbury and the wider North Oxfordshire area, including Bicester, Brackley, Chipping Norton, Daventry, Woodstock, Shipston-on-Stour, Southam, Deddington, Kidlington, and all surrounding villages. We also extend into bordering parts of Warwickshire and Northamptonshire. If you are unsure whether we cover your area, call us and we will confirm.